Jensen Shawa Solomon Duguid Hawkes LLP (JSS Barristers) engaged with Nidaan Systems to modernize its conflicts management process by integrating SolunoLegal with Intapp Conflicts.

As a leading litigation-focused firm, JSS relied on a highly personnel-centric, manual approach to conflicts management that provided limited visibility into conflicts search requests. These processes introduced delays, increased the risk of errors, and made it difficult to consistently track, review, and resolve conflicts in an auditable manner—ultimately impacting the firm’s ability to intake new business efficiently.

Nidaan Systems implemented Intapp Conflicts to centralize conflicts management and automate key workflows. Intake data was migrated from SolunoLegal into Intapp Conflicts, establishing a single, system-enforced process for submitting, reviewing, and approving conflicts requests. The solution introduced structured workflows, user-friendly request submission, configurable approvals, automated conflicts searches, and standardized reporting, all delivered with minimal disruption to firm operations.

The result is a streamlined, auditable conflicts management framework that accelerates turnaround times, strengthens compliance consistency, improves decision-making visibility, and provides JSS with a scalable foundation to support continued growth and client responsiveness.